Greg Smith

EMR Training & Safety Manager


Greg is our Training & Safety Manager. With nearly 25 years of employment at EMR, Greg has evolved from a field service technician to a supervisory field technician role, followed by a short stint as service manager before moving into operations where he spent three years as the operations manager of the Beltsville, MD, branch from 2012-2015. In that position, Greg increased profits by capitalizing on valuable customer feedback to institute change, while growing the branch’s technical staff from 15 to 21 over a 2 year period. Since his latest internal move to Training & Safety Manager in 2015, Greg oversees, develops and implements EMR’s training and safety programs. The position is critical to our commitment to safety, a core value at EMR. Greg has decreased EMR’s Experience Mod Rate by 30%, bringing it to .75.


“At EMR there is always the ability to reinvent yourself within the company. The day-to-day work doesn’t allow for boredom.”


Prior to joining EMR in 1994, Greg worked in foodservice restaurant management for nearly 10 years. He is a CFESA Certified Master Technician in four categories and holds HVAC/R licenses in Delaware, Maryland, Virginia, and Washington, D.C. He is a board member of the Heating & Air Conditioning Contractors of Maryland. Outside of work, Greg enjoys playing music, going to concerts, riding his motorcycle, and spending time with his wife.


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